PAt BNB Vitamins (Balance & Bloom Vitamins), your privacy is important to us. This Privacy Policy explains how we collect, use, protect and share your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address and billing details when you place an order or contact us.
  • Payment Information: Payments are processed securely through third-party payment gateways. We do not store your card or banking details.
  • Website Usage Data: IP address, browser type, device information and pages visited, collected through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates, support queries and important notifications
  • Improve our website, products and customer experience
  • Send marketing emails or messages only if you choose to opt in

Sharing of Information

We respect your privacy and do not sell or rent your personal data.

Your information may be shared only with:

  • Trusted service providers (payment processors, delivery partners, analytics tools)
  • Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for authorized purposes.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic.
You can choose to disable cookies through your browser settings, though some features may not function properly.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse or disclosure.

However, no method of online transmission is 100% secure and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update or request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Health Disclaimer

Our products are dietary supplements intended to support general wellness.
They are not intended to diagnose, treat, cure or prevent any disease. Always consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing or under medical care.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

BnB Vitamins – Balance & Bloom
 📧 Email: balance.pcos.hormones@gmail.com

B. Terms & Conditions

  • Usage terms
  • Payment & refund policy
  • Liability disclaimer

Welcome to BnB Vitamins (Balance & Bloom Vitamins). By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Product Usage & Responsibility

  • Our products are dietary supplements intended to support general wellness.
  • They are not intended to diagnose, treat, cure or prevent any disease.
  • Results may vary depending on individual body responses, lifestyle and consistency.
  • Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition or are taking medication.
  • Customers are responsible for using the product as directed on the label.

Orders & Acceptance

  • All orders placed through our website are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order due to product unavailability, pricing errors or suspected misuse.
  • Once an order is confirmed, it cannot be modified or canceled unless stated otherwise.

Pricing & Payment Terms

  • All prices listed on the website are in [PKR] and inclusive or exclusive of taxes as stated.
  • Payments must be made in full at the time of purchase or C.O.D
  • We use secure third-party payment gateways and do not store your card or banking information.
  • In case of payment failure, the order will not be processed.

Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays or unforeseen circumstances.
  • BnB Vitamins is not responsible for delays caused by third-party delivery partners.

Refund & Return Policy

  • Due to the nature of consumable health products, opened or used supplements are non-returnable and non-refundable.
  • Refunds or replacements will only be considered if:
    • The wrong product was delivered
  • Any issues must be reported within 48 hours of receiving the product, along with clear photographic evidence.
  • Approved refunds will be processed to the original payment method within 7–10 business days.

Limitation of Liability

  • BnB Vitamins shall not be liable for any direct, indirect, incidental or consequential damages arising from the use or misuse of our products.
  • Use of the product is at the customer’s own discretion and risk.
  • We do not guarantee specific health outcomes or results.

Intellectual Property

  • All content on this website, including text, images, logos and designs, is the property of BnB Vitamins and may not be copied, reproduced or used without written permission.

Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website after changes constitutes acceptance of the updated terms.

Contact Information

For any questions related to these Terms & Conditions, please contact:

BnB Vitamins – Balance & Bloom
 📧 Email: balance.pcos.hormones@gmail.com